![surfshark support surfshark support](https://cdn.mos.cms.futurecdn.net/ZhefGrkK8eBq5r5K5RBStm.jpg)
In fairness, this was a good way to test the Surfshark support, which was very quick to respond on live chat and offered timely assistance to help me resolve this issue (one I haven’t faced with other VPNs).
SURFSHARK SUPPORT UPDATE
This is an admirable inclusion unless, like me, you get stuck on that page and are then are later unable to change your password because the temporary one it assigned you (but didn’t tell you) is requested when you do want to update it. While most of this process is as straightforward as other providers, Surfshark wants you to immediately change your password to something incredibly secure when you sign up via browser. There is also a seven-day free trial, but you need to sign up via the app to access it.įor comparison, the table below shows how Surfshark VPN compares to our top-rated VPN providers at .Īfter paying more than what was advertised, my next hurdle was during the sign-up process. Whether you opt for one month, six months or two years, you can take advantage of a 30-day money-back guarantee (Surfshark doesn’t have a free trial).
![surfshark support surfshark support](https://support.surfshark.com/hc/article_attachments/360011449839/restoreapp.png)
Surfshark’s monthly pricing is towards the high side, beaten only by CyberGhost in the VPNs we’ve tested on the site, but the advertised price for the two-year plan is one of the best in terms of value.
SURFSHARK SUPPORT FULL
To add to the concern, this plan was listed as one year when it should be two (even though Surfshark wasn’t offering an annual plan at the time of updating this review).Īs is the VPN trend, the more you pay, the better the monthly value, even if you are stung with the full upfront cost. According to my bank account, I paid $89.09 all up for the two-year subscription instead of the advertised $76.53 price ( Note: pricing reflects when this review was revisited in early 2022), which feels misleading. The thing is, when I bought my Surfshark VPN subscription for this review, the Australian prices offered were converted back to US currency and, subsequently, weren’t as cheap. On face value, Surfshark scores easy points on the payment front because it offers Australian pricing, which tends to mean no surprise fees nor mental gymnastics figuring out how much you’re actually paying.